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Product Information

Product Information

Find frequently asked questions on how the ZEB works, technical specifications, cost, carbon, maintenace and care.

Product Overview

How does the ZEB work?

Can a ZEB heat my home?

How does Smart Charging Work?

How long will it last?

Can I control my ZEB remotely?

How is it different from a gas/oil/lpg boiler?

How is it different from an electric boiler?

How is it different than a storage heater?

Do I need to change anything in my home (retrofit) to have a ZEB?

How to get a ZEB?

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Technical Specifications

How much energy does it store?

What is the storage medium made of?

How much power can it output?

What temperature water can it supply?

How efficient is the ZEB?

How long does it take to charge?

What are the dimensions of the ZEB?

How heavy is it?

How long will tepeo provide security updates for the ZEB (under the Product Security and Telecommunications Infrastructure [PSTI] regulations)?

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Cost and Carbon

How much does the ZEB cost?

Does it qualify for the Boiler Upgrade Scheme or other grant funding?

Will my heating costs go up?

How much CO2 will I save with a low carbon heating boiler?

Energy Tariffs

What tariff do you recommend?

Does it work with Octopus Agile?

Maintenance and Care

How often should the ZEB need servicing?

Do I need to register my ZEB?