Help Centre
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Installation
Product Information
Product Overview
Technical Specifications
Cost and Carbon
Energy Tariffs
Maintenance and Care
Installation
Where should I put my ZEB?
Electrical and plumbing requirements
User Support
The ZEB
Comms Box
Tariffs
Automated Charging styles (Smart, Basic, Custom)
Boost Charge
Away Mode
ZEB Connectivity
User & account Management
App Insights
tepeo Care Plan and ZEB Health Check
General/Miscellaneous
Troubleshooting and common ZEB problems
Documents
Contact Us
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Help Centre
Installation
Product Information
Product Overview
Technical Specifications
Cost and Carbon
Energy Tariffs
Maintenance and Care
Installation
Where should I put my ZEB?
Electrical and plumbing requirements
User Support
The ZEB
Comms Box
Tariffs
Automated Charging styles (Smart, Basic, Custom)
Boost Charge
Away Mode
ZEB Connectivity
User & account Management
App Insights
tepeo Care Plan and ZEB Health Check
General/Miscellaneous
Troubleshooting and common ZEB problems
Documents
Contact Us
Installation
Information on what you need to consider when purchasing a ZEB, finding an installer and more.
How can I find a tepeoPRO installer?
Can my plumber/electrician install it?
Where should I put my ZEB?
Can it go in my loft?
Can it go in my basement?
Can the ZEB go outside?
Can the ZEB go in my garage?
Does it need an internet connection?
I don’t have Wi-Fi where I want to install the ZEB…
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Electrical and plumbing requirements
Do I need a smart meter?
Can ZEB draw electricity at the same time as my EV charger?
What electrical connections are required?
My heating demand is high – could I get two units and charge both overnight?
I have solar PV, can I use the excess to charge the ZEB?
What happens in a power cut?
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