---
title: Installation | Help Centre
description: Information on what you need to consider when purchasing a ZEB, finding an installer and more.
---

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1. [Help Centre](https://helpcentre.tepeo.com/)
2. [Installation](https://helpcentre.tepeo.com/installation)

# Installation

 Information on what you need to consider when purchasing a ZEB, finding an installer and more.

- [How can I find a tepeoPRO installer?](https://helpcentre.tepeo.com/finding-the-right-installer)
- [Can my plumber/electrician install it?](https://helpcentre.tepeo.com/can-my-plumber/electrician-install-it)

## Where should I put my ZEB?

- [Can it be fitted in my loft?](https://helpcentre.tepeo.com/can-it-go-in-my-loft)
- [Can it go in my basement?](https://helpcentre.tepeo.com/can-it-go-in-my-basement)
- [Can the ZEB go outside?](https://helpcentre.tepeo.com/can-the-zeb-go-outside)
- [Can the ZEB go in my garage or conservatory?](https://helpcentre.tepeo.com/can-the-zeb-go-in-my-garage)
- [Does it need an internet connection?](https://helpcentre.tepeo.com/does-it-need-an-internet-connection)
- [I don’t have Wi-Fi where I want to install the ZEB.](https://helpcentre.tepeo.com/i-dont-have-wi-fi-where-i-want-to-install-the-zeb-)

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## Electrical and plumbing requirements

- [Do I need a smart meter?](https://helpcentre.tepeo.com/do-i-need-a-smart-meter-1)
- [Can ZEB draw electricity at the same time as my EV charger?](https://helpcentre.tepeo.com/can-zeb-draw-electricity-at-the-same-time-as-my-ev-charger)
- [What electrical connections are required?](https://helpcentre.tepeo.com/what-electrical-connections-are-required)
- [My heating demand is high, could I get two ZEB's and charge both overnight?](https://helpcentre.tepeo.com/my-heating-demand-is-high-could-i-get-two-units-and-charge-both-overnight)
- [I have solar PV, can I use the excess to charge the ZEB?](https://helpcentre.tepeo.com/i-have-solar-pv-can-i-use-the-excess-to-charge-the-zeb)
- [What happens in a power cut?](https://helpcentre.tepeo.com/what-happens-in-a-power-cut)

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- [Product Information](https://helpcentre.tepeo.com/product-information#main-content)

    - [Product Overview](https://helpcentre.tepeo.com/product-information#product-overview)
    - [Technical Specifications](https://helpcentre.tepeo.com/product-information#technical-specifications)
    - [Cost and Carbon](https://helpcentre.tepeo.com/product-information#cost-and-carbon)
    - [Energy Tariffs](https://helpcentre.tepeo.com/product-information#energy-tariffs)
    - [Maintenance and Care](https://helpcentre.tepeo.com/product-information#maintenance-and-care)
- [Installation](https://helpcentre.tepeo.com/installation#main-content)

    - [Where should I put my ZEB?](https://helpcentre.tepeo.com/installation#where-should-i-put-my-zeb)
    - [Electrical and plumbing requirements](https://helpcentre.tepeo.com/installation#electrical-and-plumbing-requirements)
- [User Support](https://helpcentre.tepeo.com/user-support#main-content)

    - [The ZEB](https://helpcentre.tepeo.com/user-support#the-zeb)
    - [Tariffs](https://helpcentre.tepeo.com/user-support#tariffs)
    - [Comms Box](https://helpcentre.tepeo.com/user-support#comms-box)
    - [Automated Charging styles (Smart, Basic, Custom)](https://helpcentre.tepeo.com/user-support#automated-charging-styles-smart-basic-custom)
    - [Boost Charge](https://helpcentre.tepeo.com/user-support#boost-charge)
    - [Away Mode](https://helpcentre.tepeo.com/user-support#away-mode)
    - [ZEB Connectivity](https://helpcentre.tepeo.com/user-support#zeb-connectivity)
    - [User & account Management](https://helpcentre.tepeo.com/user-support#user-account-management)
    - [App Insights](https://helpcentre.tepeo.com/user-support#app-insights)
    - [tepeo Care Plan and ZEB Health Check](https://helpcentre.tepeo.com/user-support#tepeo-care-plan-and-zeb-health-check)
    - [General/Miscellaneous](https://helpcentre.tepeo.com/user-support#general-miscellaneous)
    - [Troubleshooting and common ZEB problems](https://helpcentre.tepeo.com/user-support#troubleshooting-and-common-zeb-problems)
- [Documents](https://helpcentre.tepeo.com/documents)

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