What will happen to my heating schedule if the ZEB loses internet connection?

For ‘Smart’ and ‘Basic Charging’, the ZEB will use the last charging schedule it received prior to the connection being lost. Please note: This might have been on a day when the weather was different from the current day, so how much the ZEB charges won’t be optimised for that day and will continue like this until the connection has been restored.

For ‘Custom Charging’, the ZEB will continue to use the last charging schedule it received prior to the connection being lost. Although you might be able to make changes to the ‘Custom Schedule’ in the tepeo App, the ZEB will only react to these changes once the ZEB internet connection has been restored. Please contact the Support Team via the App or www.tepeo.com/contact-us if you are struggling to restore the connection.