What is Frost Protection?

Use this article to:

• Understand what Frost Protection is
• Learn about Customising Frost Protection
• Follow steps to turn Frost Protection off and back on

Frost Protection

Frost Protection is an automatic charging mode that activates when the ZEB’s core temperature drops below 20°C. It ensures the system maintains a safe minimum temperature and helps protect your system during colder conditions.

When this happens, your ZEB will do a minimal charge to raise it above 25°C so it has enough heat available if your thermostat calls for heat, helping prevent the heating system from freezing.

Please note: By default, your ZEB is set to Frost Protection Enabled.

Customising Frost Protection

Frost Protection can be customised in version 12.6 of the tepeo App under ZEB settings. You can choose to:

• Leave Frost Protection enabled all year round (recommended).
• Turn Frost Protection off during warmer months when the risk of freezing is very low.

Please Note: Disabling Frost Protection puts your home at risk of damage from frozen pipes.

How to turn Frost Protection off

1. Open the tepeo app on your phone or tablet
2. Select ‘ZEB Settings’ from the tepeo App menu
3. Toggle ‘Frost Protection’ to Disabled
4. Click ‘Confirm’

How to turn Frost Protection back on

1. Open the tepeo app on your phone or tablet
2. Select ‘ZEB Settings’ from the tepeo App menu
3. Toggle ‘Frost Protection’ to Enabled