---
title: What controls do Secondary Users have?
description: Secondary Users have view-only access to all parts of the tepeo App such as Status, Insights, Tariff and Charging Settings but cannot make any changes to them. The following features are read-only acc
---

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February 10, 2026

# What controls do Secondary Users have?

## Secondary Users in the tepeo App have limited access.

### **Secondary Users** have **view-only access** to the Tepeo App. They can see information in sections such as Status, Insights, Tariff, and Charging Settings, but cannot make any changes.

The following features areread only or not visible for Secondary Users:

- **Charging Settings**
- **Boost Charging** via the App
- **Tariff Settings**
- **Away Mode**
- **Frost Protection**
- **Flow Temperature Controls**
- **Network Settings** (not visible)

- [Product Information](https://helpcentre.tepeo.com/product-information?hsLang=en#main-content)

    - [Product Overview](https://helpcentre.tepeo.com/product-information?hsLang=en#product-overview)
    - [Technical Specifications](https://helpcentre.tepeo.com/product-information?hsLang=en#technical-specifications)
    - [Cost and Carbon](https://helpcentre.tepeo.com/product-information?hsLang=en#cost-and-carbon)
    - [Energy Tariffs](https://helpcentre.tepeo.com/product-information?hsLang=en#energy-tariffs)
    - [Maintenance and Care](https://helpcentre.tepeo.com/product-information?hsLang=en#maintenance-and-care)
- [Installation](https://helpcentre.tepeo.com/installation?hsLang=en#main-content)

    - [Where should I put my ZEB?](https://helpcentre.tepeo.com/installation?hsLang=en#where-should-i-put-my-zeb)
    - [Electrical and plumbing requirements](https://helpcentre.tepeo.com/installation?hsLang=en#electrical-and-plumbing-requirements)
- [User Support](https://helpcentre.tepeo.com/user-support?hsLang=en#main-content)

    - [The ZEB](https://helpcentre.tepeo.com/user-support?hsLang=en#the-zeb)
    - [Tariffs](https://helpcentre.tepeo.com/user-support?hsLang=en#tariffs)
    - [Comms Box](https://helpcentre.tepeo.com/user-support?hsLang=en#comms-box)
    - [Automated Charging styles (Smart, Basic, Custom)](https://helpcentre.tepeo.com/user-support?hsLang=en#automated-charging-styles-smart-basic-custom)
    - [Boost Charge](https://helpcentre.tepeo.com/user-support?hsLang=en#boost-charge)
    - [Away Mode](https://helpcentre.tepeo.com/user-support?hsLang=en#away-mode)
    - [ZEB Connectivity](https://helpcentre.tepeo.com/user-support?hsLang=en#zeb-connectivity)
    - [User & account Management](https://helpcentre.tepeo.com/user-support?hsLang=en#user-account-management)
    - [App Insights](https://helpcentre.tepeo.com/user-support?hsLang=en#app-insights)
    - [tepeo Care Plan and ZEB Health Check](https://helpcentre.tepeo.com/user-support?hsLang=en#tepeo-care-plan-and-zeb-health-check)
    - [General/Miscellaneous](https://helpcentre.tepeo.com/user-support?hsLang=en#general-miscellaneous)
    - [Troubleshooting and common ZEB problems](https://helpcentre.tepeo.com/user-support?hsLang=en#troubleshooting-and-common-zeb-problems)
- [Documents](https://helpcentre.tepeo.com/documents?hsLang=en)

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