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What can I do to improve my ZEB’s internet connectivity?

Troubleshoot ZEB connectivity, 2.4Ghz only.

If you’re experiencing connectivity issues with your ZEB, you can try:

  • Connecting the ZEB via an Ethernet cable.

  • Repositioning your router or existing Wi-Fi extenders.

  • Adding a Wi-Fi extender.

For the best solution, consult your internet service provider.

If these steps don’t resolve the issue, consider restarting your ZEB.

Still experiencing an issues?

Your ZEB is designed to work solely on the 2.4 GHz Wi-Fi band so you'll need to ensure your broadband router and mobile smart device are both connected to the 2.4 GHz band during setup. Read though this article for guidance on how to investigate and set this up correctly for your ZEB.