---
title: Update or change network connection
description: How to update the network or wifi settings for the ZEB
---
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September 7, 2026
# Update or change network connection
## How to update or change the network that the ZEB is connected to.
If you wish to change your network connection, you can do so via **ZEB Settings** in the main menu of the tepeo app.
### Wi-Fi Requirements
Your ZEB is designed to work only on the **2.4 GHz Wi-Fi** band. During setup, both your broadband router and your mobile device must be connected to the 2.4 GHz network.
The steps to check or change Wi-Fi bands vary by router, so please refer to your router manufacturer’s guidance. If you need help, contact tepeo Support.
### Preparing Your Network
**1. Verify that 2.4 GHz is enabled**
Check your router settings to ensure the 2.4 GHz band is active and not disabled.
**2. Separate 2.4 GHz and 5 GHz networks (recommended)**
Many routers let you assign separate network names (SSIDs) to each band. This ensures your ZEB connects to the correct 2.4 GHz network during setup.
- Assign a unique name to the 2.4 GHz network (for example, *my-wifi-2.4*).
- During setup, connect your smartphone to the 2.4 GHz network.
If separating bands isn’t possible, you can temporarily disable the 5 GHz band while setting up your ZEB.
**3. Connect during setup**
Ensure that both your smartphone and the ZEB are connected to the same 2.4 GHz Wi-Fi network.
**4. Switch back after setup**
Once your ZEB is connected, you can re-enable the 5 GHz band and reconnect your devices to your usual Wi-Fi network.
---
### Updating Your Network in the tepeo App
Once the above checks are complete, follow these steps:
1. Select **Update Network** from the left-hand menu.
2. Follow the app prompts to enable Bluetooth and pair with your ZEB.
3. Choose your preferred connection method:
- **Wireless** – WiFi 2.4Ghz
- **Wired** – Ethernet
4. Follow the app prompts to complete the setup.
5. To confirm the update, open the **Status** tab on the home screen and scroll to the bottom.
After changing your network connection, check that the Wi-Fi signal strength shows **Excellent** or **Good**.
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