- Help Centre
- User Support
- Troubleshooting and common ZEB problems
My ZEB’s charge is depleting too quickly
Your ZEB’s charge usage is directly related to your property 's heating demands, which typically increase on cold winter days, sometimes requiring peak charging to maintain warmth. To slow down the speed at which your ZEB uses its charge, consult the ‘Optimising your heating’ and ‘Energy tips’ sections in the Quick Start Guide or the FAQs on our website.If you would like our Support Team to review this, please raise a request via www.tepeo.com/contact-us or the App.