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  3. Troubleshooting and common ZEB problems

My ZEB didn’t charge enough last night

If you are using ‘Smart’ or ‘Basic Charging’ and feel like you didn’t get enough charge overnight, check your tariff settings and ensure the correct tariff is selected.

If the tariff is correctly selected, then contact our Support Team via the App or www.tepeo.com/contact-us.

If you are using a ‘Custom Charging’ schedule, you can increase your ‘Target Charge %’ or time slots via the ‘Charging Settings’ in the App.