---
title: I have feedback about my ZEB experience, what should I do?
description: We value your feedback! Share your ZEB experience with tepeo Support via the App or online.
---

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September 14, 2026

# I have feedback about my ZEB experience, what should I do?

## We value your feedback! Share your ZEB experience with tepeo Support via the App or online.

At tepeo, we welcome your feedback as we are always looking for ways to improve your experience. Please share your ZEB feedback with our Support Team via the App or www.tepeo.com/contact-us. 

- [Product Information](https://helpcentre.tepeo.com/product-information?hsLang=en#main-content)
  
  
  
  
  
    - [Product Overview](https://helpcentre.tepeo.com/product-information?hsLang=en#product-overview)
    - [Technical Specifications](https://helpcentre.tepeo.com/product-information?hsLang=en#technical-specifications)
    - [Cost and Carbon](https://helpcentre.tepeo.com/product-information?hsLang=en#cost-and-carbon)
    - [Energy Tariffs](https://helpcentre.tepeo.com/product-information?hsLang=en#energy-tariffs)
    - [Maintenance and Care](https://helpcentre.tepeo.com/product-information?hsLang=en#maintenance-and-care)
- [Installation](https://helpcentre.tepeo.com/installation?hsLang=en#main-content)
  
  
  
  
  
    - [Where should I put my ZEB?](https://helpcentre.tepeo.com/installation?hsLang=en#where-should-i-put-my-zeb)
    - [Electrical and plumbing requirements](https://helpcentre.tepeo.com/installation?hsLang=en#electrical-and-plumbing-requirements)
- [User Support](https://helpcentre.tepeo.com/user-support?hsLang=en#main-content)
  
  
  
  
  
    - [The ZEB](https://helpcentre.tepeo.com/user-support?hsLang=en#the-zeb)
    - [Tariffs](https://helpcentre.tepeo.com/user-support?hsLang=en#tariffs)
    - [Comms Box](https://helpcentre.tepeo.com/user-support?hsLang=en#comms-box)
    - [Automated Charging styles (Smart, Basic, Custom)](https://helpcentre.tepeo.com/user-support?hsLang=en#automated-charging-styles-smart-basic-custom)
    - [Boost Charge](https://helpcentre.tepeo.com/user-support?hsLang=en#boost-charge)
    - [Away Mode](https://helpcentre.tepeo.com/user-support?hsLang=en#away-mode)
    - [ZEB Connectivity](https://helpcentre.tepeo.com/user-support?hsLang=en#zeb-connectivity)
    - [User & account Management](https://helpcentre.tepeo.com/user-support?hsLang=en#user-account-management)
    - [App Insights](https://helpcentre.tepeo.com/user-support?hsLang=en#app-insights)
    - [tepeo Care Plan and ZEB Health Check](https://helpcentre.tepeo.com/user-support?hsLang=en#tepeo-care-plan-and-zeb-health-check)
    - [General/Miscellaneous](https://helpcentre.tepeo.com/user-support?hsLang=en#general-miscellaneous)
    - [Troubleshooting and common ZEB problems](https://helpcentre.tepeo.com/user-support?hsLang=en#troubleshooting-and-common-zeb-problems)
- [Documents](https://helpcentre.tepeo.com/documents?hsLang=en)

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