---
title: I don’t have Wi-Fi where I want to install the ZEB.
description: I don’t have Wi-Fi where I want to install the ZEB.
---

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3. [Where should I put my ZEB?](https://helpcentre.tepeo.com/installation?hsLang=en#where-should-i-put-my-zeb)

February 2, 2026

# I don’t have Wi-Fi where I want to install the ZEB.

## ZEB requires internet for Smart Charging and updates; use 2.4 GHz Wi‑Fi or Ethernet.

The ZEB requires a internet connection to operate. This connection allows it to use smart charging, receive remote support and software updates, and integrate with your chosen tariff and controls. If 2.4GHz Wi‑Fi is not available or is unreliable, you can connect the ZEB using a wired ethernet connection instead.

- [Product Information](https://helpcentre.tepeo.com/product-information?hsLang=en#main-content)

    - [Product Overview](https://helpcentre.tepeo.com/product-information?hsLang=en#product-overview)
    - [Technical Specifications](https://helpcentre.tepeo.com/product-information?hsLang=en#technical-specifications)
    - [Cost and Carbon](https://helpcentre.tepeo.com/product-information?hsLang=en#cost-and-carbon)
    - [Energy Tariffs](https://helpcentre.tepeo.com/product-information?hsLang=en#energy-tariffs)
    - [Maintenance and Care](https://helpcentre.tepeo.com/product-information?hsLang=en#maintenance-and-care)
- [Installation](https://helpcentre.tepeo.com/installation?hsLang=en#main-content)

    - [Where should I put my ZEB?](https://helpcentre.tepeo.com/installation?hsLang=en#where-should-i-put-my-zeb)
    - [Electrical and plumbing requirements](https://helpcentre.tepeo.com/installation?hsLang=en#electrical-and-plumbing-requirements)
- [User Support](https://helpcentre.tepeo.com/user-support?hsLang=en#main-content)

    - [The ZEB](https://helpcentre.tepeo.com/user-support?hsLang=en#the-zeb)
    - [Tariffs](https://helpcentre.tepeo.com/user-support?hsLang=en#tariffs)
    - [Comms Box](https://helpcentre.tepeo.com/user-support?hsLang=en#comms-box)
    - [Automated Charging styles (Smart, Basic, Custom)](https://helpcentre.tepeo.com/user-support?hsLang=en#automated-charging-styles-smart-basic-custom)
    - [Boost Charge](https://helpcentre.tepeo.com/user-support?hsLang=en#boost-charge)
    - [Away Mode](https://helpcentre.tepeo.com/user-support?hsLang=en#away-mode)
    - [ZEB Connectivity](https://helpcentre.tepeo.com/user-support?hsLang=en#zeb-connectivity)
    - [User & account Management](https://helpcentre.tepeo.com/user-support?hsLang=en#user-account-management)
    - [App Insights](https://helpcentre.tepeo.com/user-support?hsLang=en#app-insights)
    - [tepeo Care Plan and ZEB Health Check](https://helpcentre.tepeo.com/user-support?hsLang=en#tepeo-care-plan-and-zeb-health-check)
    - [General/Miscellaneous](https://helpcentre.tepeo.com/user-support?hsLang=en#general-miscellaneous)
    - [Troubleshooting and common ZEB problems](https://helpcentre.tepeo.com/user-support?hsLang=en#troubleshooting-and-common-zeb-problems)
- [Documents](https://helpcentre.tepeo.com/documents?hsLang=en)

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