Troubleshooting and common ZEB problems
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      3. Troubleshooting and common ZEB problems

      ‘Fault indicator’ LED on your Comms Box

      Any faults with the ZEB will be shown on the Comms Box, and it's a good place to check first if you notice problems with your ZEB. The most common issues can be fixed with these steps:

      1. ‘Power’ LED not illuminated - this means there is no power going to the ZEB;
        1. Check if the rest of your home has power;
        2. If there is power in the house, but none flowing to the ZEB then you can restart your ZEB;
        3. If the problem persists, contact our Support Team on www.tepeo.com/contact-us.
      2. ‘Connection’ LED not illuminated - this means the ZEB is not connected to the internet. Follow the troubleshooting steps for connectivity issues to address the problem.
      3. ‘Fault indicator’ LED flashing - this means something is preventing the ZEB from charging or discharging. Restart your ZEB. If the problem persists contact the Support Team on www.tepeo.com/contact-us.